Privacy Policy

Effective Date: October 01, 2024

1. Introduction

Welcome to Lux Life Club and Self Love Club, loyalty apps designed to help customers earn points, book appointments, and redeem rewards such as free services or discounts. We are committed to protecting your privacy and ensuring your personal information is handled securely.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our apps.

2. Information We Collect

When you register an account on either Lux Life Club or Self Love Club, we collect the following personal information:

First Name
Last Name
Email Address
Phone Number
Birthday
City of Residence
IP Address

We collect this information to provide you with access to our services, improve our apps, and for marketing, notifications, and analytics purposes.

3. How We Use Your Information

We use the personal information we collect to:

Provide access to the apps and their features.
Enhance and improve our services.
Send notifications, including event and promo updates via push notifications and email.
Conduct marketing and promotional activities.
Analyze usage data for improving app performance through tools such as Google Analytics and Firebase.

4. Third-Party Services

We use third-party services like Google Analytics and Firebase to analyze app usage and improve user experience. These services may collect and process data according to their respective privacy policies:

5. Data Storage and Security

All personal data is stored on our secure servers. We employ encryption, secure connections, and access control measures to protect your information.

Your data will be retained for as long as you maintain an account with us. If you choose to delete your account, your personal data will be permanently deleted from our system upon request.

6. User Rights

You have the right to access, update, or delete your personal information. To delete your account and associated data, you can go to Profile > Account Deletion within the apps.

7. Children’s Privacy

While Lux Life Club and Self Love Club are not specifically targeted at children under the age of 13, they are accessible to them. The apps contain no explicit content or dangerous features, and children are free to use them. However, we encourage parents and guardians to monitor the usage of apps by their children.

8. App Usage in the Philippines

Our apps are currently only available to users residing in the Philippines, and all data collection and usage practices comply with local laws and regulations.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:

Email: marketing@r2group.ph

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. If any significant changes are made, we will notify you via email. We encourage you to review this policy periodically for the latest updates.